Contact Us
If you have any questions or issues, feel free to contact us anytime
Contact Information
Response Time
Weekdays: Within 2-4 hours
Weekends: Within 24 hours
Support Languages
Korean, English
Common Inquiries
Technical Issues
Conversion failures, file upload errors, download issues
Usage Questions
How to use the service, supported formats, file size limits
Partnership & Collaboration
Business partnerships, API integration, bulk processing inquiries
Feature Requests
New feature suggestions, user experience improvement ideas
Tip: Check our FAQ page first for answers to common questions.
Information to Include When Contacting Us
For Technical Issues
- • Browser you're using (Chrome, Safari, etc.)
- • Device information (PC, mobile, etc.)
- • Error messages (including screenshots)
- • Step where the problem occurred
- • PDF file size and number of pages
For General Inquiries
- • Specific question details
- • Purpose of use (personal/commercial)
- • Desired features or improvements
- • Urgency level (urgent/normal)
Send Email Inquiry
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